No custom charges | Buy one get one for free | 30 day return to local adresse
Visionet
My Account
$0.00
Help
Favourites
  • Sunglasses
    Back
    • CategoriesCategories
      • Men's sunglasses
      • Women's sunglasses
      • Children's sunglasses
      • View all sunglasses
    • Type
      Back
      • Prescription sunglasses
      • Polarized sunglasses
      • Sport sunglasses
      • Sales
    • Top brands
      Back
      • Gucci
      • Carrera
      • Ray Ban
      • Tom Ford
      • Polaroid
      • Hugo Boss
      • Versace
      • All brands
  • Eyeglasses
    Back
    • CategoriesCategories
      • Men's eyeglasses
      • Women's eyeglasses
      • Children's eyeglasses
      • View all eyeglasses
    • Type
      Back
      • Anti blue light
      • Varifocal eyeglasses
      • Eyeglasses with sun clip
      • Sales
    • Top brands
      Back
      • Ray Ban
      • Gucci
      • Tommy Hilfiger
      • Etnia Barcelona
      • Hugo Boss
      • Calvin Klein
      • Ripcurl
      • All brands
  • Our brands
    Back
    • Ray-Ban sunglasses
    • sunglasses Gucci
    • Carrera sunglasses
    • sunglasses Etnia Barcelona
    • sunglasses Hugo Boss
    All sunglasses brands All eyeglasses brands
  • Sales
  • Advice
    Back
    • About VisionetAbout Visionet
      • Who we are
      • Contact us
      • Our guarantees
    • Other
      Back
      • Pupillary distance
      • Choosing a frame
      • Calculate lens thickness
      • Our prescription lenses
      • Choosing the right size
      • Buy one get one free
      • Who we are
      • Contact us
      • Our guarantees
      • Pupillary distance
      • Choosing a frame
      • Calculate lens thickness
      • Our prescription lenses
      • Choosing the right size
      • Buy one get one free
    • Rest of articles
      Back
      • Choosing the right glasses
        Back
        • Memory Flex Glasses
        • Wooden glasses
        • Frame colour
        • Ski glasses
        • Glasses for the beach
        • Round glasses
        • Oval glasses
        • Square glasses
        • Rectangular glasses
        • Lunettes Windsor
        • Metal glasses
        • Aviator Glasses
        • Butterfly glasses
        • Glasses to suit your eyes
        • Allergies
        • Face shape
        • Titanflex frame
        • Sunglasses with sun clip
        • Acetate glasses
        • Plastic glasses
      • Choosing the right lenses
        Back
        • Prism
        • Transition Gen 8
        • Calculate glass thickness
        • Computer glasses
        • Progressive lenses
        • Single vision glasses
        • Anti-reflets
        • Photochromic lenses
        • Presbyopia
        • Hyperopia
        • Myopia
        • Prescription sunglasses
        • Organic glass
        • Mineral glass
        • Polycarbonate glass
        • Anti-scratch treatment
        • Clean Coat
        • Glasses or contacts
        • Anti-fatique glasses
        • Personalised glasses
        • Lens index
        • Anti blue light
      • Maintaining my glasses
        Back
        • Tightening glasses
        • Upcycling old glasses
        • Prevent scratches
        • Antifog
        • Looking after my glasses
      • Sunglasses - Guide
        Back
        • Sports Sunglasses
        • Oakley Lenses
        • Vuarnet lenses
        • Gift Ideas
        • Julbo & Vendée Globe
        • Photochromics lens
        • Bike glasses
        • Sunglasses 2021
        • Guess x JLO
        • Sunglasses 2020
        • Sunglass Shades
        • Julbo lenses
        • Maui Jim lenses
        • Sunglasses in winter
        • Ski goggles
        • Filter categorie
        • Polarised sunglasses
      • How to buy online
        Back
        • Your prescription
        • How to order
      • Trend guide
        Back
        • Logomania
        • McQueen 2022
        • Balenciaga Summer 22
        • Chloé Winter 22
        • Burberry 22
        • Brad Pitt & Etnia
        • Etnia Barcelona Dream
        • Police Eyewear 2023
        • Billie Eilish x Gucci
        • Montblanc Collection 23
        • Balenciaga Collection 2023
        • Saint Laurent Collection 23
        • Gucci Eyewear Collection 23
      • Brand stories
        Back
        • Alexander McQueen
        • Balenciaga
        • Etnia Barcelona
        • Gucci
        • Oakley
        • Ray-Ban
        • Vuarnet
        • Saint Laurent
        • Julbo
        • Versace
        • Chloe
        • Burberry
      • Manufacturers
        Back
        • EssilorLuxottica
        • Kering Eyewear
        • Marchon
        • Safilo
        • Thelios
        • Marcolin Eyewear
        • DeRigo
  • Contact us
Home
/
Service
/
How to buy online
/
FAQs
Choosing the right glasses
Choosing the right lenses
Maintaining my glasses
Offers
Sunglasses - Guide
How to buy online
  • Your pupillary distance
  • Your prescription
  • Services et Garanties
  • How to order
Trend guide
Brand stories
Manufacturers

FAQs

Placing orders

How do I know if an item is in stock?

All items are in stock unless you see "Sold Out" in the product description

Can I buy frame only and go to my local optican for the lenses?

Yes you can buy only the frame by selecting the button "frame only". The frame will be delivered with dummy lenses which you can change out at your local optician

How can I add pescription lenses?

After you have chosen your frame, you can fill in your prescription values. The values are listed in your prescription pass from your Eyedoctor. You can now choose the lens type and options and leave the rest to us

How do I select the right frame size?

If you already own glasses that fit you well, you can compare the frame size. If not, you can contact our opticians for help or check out the product page where we explain the size

How do I find my Pupillary Distance?

If your PD is not written on your prescription, don't worry. Our opticians will contact you

I don't need glasses, can I order a frame with plain lenses ?

Yes. We offer plain lenses for fashion purpose that can be worn all day. When you place your oder, just select " Plain Lenses without prescription"

Where do I get a prescription from?

You need to make an Eyetest at Eyedoctor or Optican and they will provide you with a prescription

Payment

How can I pay?

We offer payment by Visa-and Mastercard, American Express and Pay Pal

Is the payment secure?

The payment is 100% safe thanks to the SSL encrypted connection. We also do not save any personal date from our clients

How can I print an invoice?

Please go to "my account" and log in. Click on any order and you will see on the left an icon "Print invoice"

Shipping and Return

How do I return my glasses?

You have the right to cancel this contract within 14 days without giving any reason. The right to cancel starts after delivery of the goods

When will I get the refund?

As soon as the item has returned, we will issue the refund, mostly the same day.

Terms & Conditions

Where can I find the Terms of sales and Privacy Statement?

Simply follow the link: Terms of Sales

do not click
About Visionet Legal notice Return policy Privacy Policy
Terms and Conditions FAQ Shipping & Delivery Contact us

Copyright © Visionet - Visionet 2023 - All rights reserved: Fair Play Optic - Update cookie settings

close window
Confirm your action

Are you sure you want to perform this action?

No
Yes