FAQs

Placing orders

How do I know if an item is in stock?

All items are in stock unless you see "Sold Out" in the product description

Can I buy frame only and go to my local optican for the lenses?

How can I add pescription lenses?

How do I select the right frame size?

How do I find my Pupillary Distance?

I don't need glasses, can I order a frame with plain lenses ?

Where do I get a prescription from?

Payment

How can I pay?

Is the payment secure?

How can I print an invoice?

Shipping and Return

How do I return my glasses?

When will I get the refund?

Terms & Conditions

Where can I find the Terms of sales and Privacy Statement?

About Visionet Legal notice Return policy Privacy Policy

Terms and Conditions FAQ Shipping & Delivery Contact us

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